Training & CPD
ProCareHub — our dedicated training division — empowers carers of all levels with industry-leading accredited courses and continuous professional development.
Learn. Qualify. Excel.
ProCareHub — our dedicated training and professional development division — empowers carers of all levels with industry-leading courses, expert-led workshops, and recognised qualifications that boost their career and the quality of care they provide.
Whether you're new to care or an experienced professional seeking specialist skills, we have a pathway for you. All courses are accessible directly through your FindCarers dashboard.
Course Catalogue
Professional Record Keeping
Build confident, evidence-informed practice in professional record keeping, with practical decision-making, recording, communication, and escalation guidance.
Care Certificate (6hrs+)
A structured foundation covering the Care Certificate standards and the knowledge, behaviours, and evidence expected from new health and social care workers.
Cyber Security Awareness
Build confident, evidence-informed practice in cyber security awareness, with practical decision-making, recording, communication, and escalation guidance.
Radicalisation & Prevent
Recognise vulnerability to radicalisation, understand the Prevent duty, and share concerns through proportionate safeguarding pathways.
Consent in Care
Build confident, evidence-informed practice in consent in care, with practical decision-making, recording, communication, and escalation guidance.
Sexualised Behaviour Awareness
Distinguish developmentally expected, concerning, and harmful sexualised behaviour and respond with proportionate safeguarding action.
Safer Caring
Build confident, evidence-informed practice in safer caring, with practical decision-making, recording, communication, and escalation guidance.
Modern Slavery Awareness
Build confident, evidence-informed practice in modern slavery awareness, with practical decision-making, recording, communication, and escalation guidance.
Substance Misuse Awareness
Understand substance-related risk, recognise changing patterns, reduce harm, and respond without stigma across youth and adult services.
Working in Partnership with Parents
Build confident, evidence-informed practice in working in partnership with parents, with practical decision-making, recording, communication, and escalation guidance.
Whistleblowing
Build confident, evidence-informed practice in whistleblowing, with practical decision-making, recording, communication, and escalation guidance.
Suicide Prevention
Recognise warning signs, hold safer conversations, respond to immediate risk, and connect children, young people, and adults with appropriate support.
Behaviour Management in Early Years
Build confident, evidence-informed practice in behaviour management in early years, with practical decision-making, recording, communication, and escalation guidance.
Risk Assessment Awareness
Build confident, evidence-informed practice in risk assessment awareness, with practical decision-making, recording, communication, and escalation guidance.
Child Development (For Young People)
Help young people understand physical, emotional, social, and cognitive development through accessible, age-appropriate learning.
Supporting Life Skills
Build confident, evidence-informed practice in supporting life skills, with practical decision-making, recording, communication, and escalation guidance.
Observation, Assessment & Planning (EYFS)
Build confident, evidence-informed practice in observation, assessment & planning (eyfs), with practical decision-making, recording, communication, and escalation guidance.
Missing from Care / Missing from Home
Prevent and respond to missing episodes with child-centred planning, prompt action, effective information sharing, and safer return-home support.
Communication Skills in Care
Build confident, evidence-informed practice in communication skills in care, with practical decision-making, recording, communication, and escalation guidance.
Promoting Independence
Build confident, evidence-informed practice in promoting independence, with practical decision-making, recording, communication, and escalation guidance.
Emotional Intelligence in Care
Build confident, evidence-informed practice in emotional intelligence in care, with practical decision-making, recording, communication, and escalation guidance.
Supporting Children with SEND
Build confident, evidence-informed practice in supporting children with send, with practical decision-making, recording, communication, and escalation guidance.
Supporting Children Through Trauma
Build confident, evidence-informed practice in supporting children through trauma, with practical decision-making, recording, communication, and escalation guidance.
Time Management for Care Professionals
Build confident, evidence-informed practice in time management for care professionals, with practical decision-making, recording, communication, and escalation guidance.
Positive Risk Taking
Build confident, evidence-informed practice in positive risk taking, with practical decision-making, recording, communication, and escalation guidance.
Child Development Fundamentals
Build confident, evidence-informed practice in child development fundamentals, with practical decision-making, recording, communication, and escalation guidance.
Therapeutic Foster Care
Build confident, evidence-informed practice in therapeutic foster care, with practical decision-making, recording, communication, and escalation guidance.
Conducting Effective Investigations
Build confident, evidence-informed practice in conducting effective investigations, with practical decision-making, recording, communication, and escalation guidance.
Inspection Readiness & Evidence Management
Build confident, evidence-informed practice in inspection readiness & evidence management, with practical decision-making, recording, communication, and escalation guidance.
Supporting Contact Arrangements
Build confident, evidence-informed practice in supporting contact arrangements, with practical decision-making, recording, communication, and escalation guidance.
Health & Safety in Home-Based Childcare
Build confident, evidence-informed practice in health & safety in home-based childcare, with practical decision-making, recording, communication, and escalation guidance.
Complaint Handling & Investigation
Build confident, evidence-informed practice in complaint handling & investigation, with practical decision-making, recording, communication, and escalation guidance.
Identity & Diversity
Build confident, evidence-informed practice in identity & diversity, with practical decision-making, recording, communication, and escalation guidance.
Coaching & Mentoring Skills
Build confident, evidence-informed practice in coaching & mentoring skills, with practical decision-making, recording, communication, and escalation guidance.
Paediatric First Aid
Build confident, evidence-informed practice in paediatric first aid, with practical decision-making, recording, communication, and escalation guidance.
Allegations Management
Build confident, evidence-informed practice in allegations management, with practical decision-making, recording, communication, and escalation guidance.
Auditing & Quality Assurance
Build confident, evidence-informed practice in auditing & quality assurance, with practical decision-making, recording, communication, and escalation guidance.
Safeguarding Adults
A two-hour awareness course that helps adult care staff recognise abuse, respond immediately, and meet CQC safeguarding expectations with confidence.
Performance Management
Build confident, evidence-informed practice in performance management, with practical decision-making, recording, communication, and escalation guidance.
EYFS Safeguarding Requirements
Build confident, evidence-informed practice in eyfs safeguarding requirements, with practical decision-making, recording, communication, and escalation guidance.
Passenger Safety and Safeguarding in Transport
Support safer escorting, journey planning, incident response, and safeguarding judgement during specialist transport work.
Quality Assurance in Care
Build confident, evidence-informed practice in quality assurance in care, with practical decision-making, recording, communication, and escalation guidance.
Managing Positive Outcomes
Build confident, evidence-informed practice in managing positive outcomes, with practical decision-making, recording, communication, and escalation guidance.
Home Development Planning
Build confident, evidence-informed practice in home development planning, with practical decision-making, recording, communication, and escalation guidance.
Community Inclusion
Build confident, evidence-informed practice in community inclusion, with practical decision-making, recording, communication, and escalation guidance.
Leading a Care Team
Build confident, evidence-informed practice in leading a care team, with practical decision-making, recording, communication, and escalation guidance.
Workforce Development Planning
Build confident, evidence-informed practice in workforce development planning, with practical decision-making, recording, communication, and escalation guidance.
Mental Capacity in Supported Living
Build confident, evidence-informed practice in mental capacity in supported living, with practical decision-making, recording, communication, and escalation guidance.
Whistleblowing and Professional Boundaries
Strengthen speaking-up confidence, boundary awareness, and safer escalation when professional standards are at risk.
Effective Supervision Skills
Build confident, evidence-informed practice in effective supervision skills, with practical decision-making, recording, communication, and escalation guidance.
CQC Readiness for Adult Care Services
Build confident, evidence-informed practice in cqc readiness for adult care services, with practical decision-making, recording, communication, and escalation guidance.
Infection Prevention and Control
Reduce cross-contamination risk with practical prevention routines, PPE use, and response steps for care home, domiciliary care, and supported living teams.
SEND Awareness for Early Years
Support inclusive early years practice with clearer observation, partnership working, and reasonable adjustments.
Leadership and Management in Care
Build stronger leadership routines for quality, culture, communication, and inspection confidence across care services.
Responsible Individual Awareness
Build confident, evidence-informed practice in responsible individual awareness, with practical decision-making, recording, communication, and escalation guidance.
Children's Homes Ofsted Readiness
Build confident, evidence-informed practice in children's homes ofsted readiness, with practical decision-making, recording, communication, and escalation guidance.
Positive Behaviour in Early Years
Promote calmer routines, emotional regulation, and developmentally appropriate behaviour support in early years settings.
Registered Manager Essentials
Build confident, evidence-informed practice in registered manager essentials, with practical decision-making, recording, communication, and escalation guidance.
Complaints Handling and Resolution
Respond to complaints with stronger listening, documentation, fairness, and service improvement follow-through.
Conflict Resolution & De-escalation
Build confident, evidence-informed practice in conflict resolution & de-escalation, with practical decision-making, recording, communication, and escalation guidance.
Safer Recruitment
Build confident, evidence-informed practice in safer recruitment, with practical decision-making, recording, communication, and escalation guidance.
Food Hygiene for Early Years
Handle preparation, allergens, storage, and mealtime hygiene more safely in nursery and childminding environments.
Moving and Handling Awareness
Reduce injury risk with safe moving, positioning, and equipment-use decisions across care homes, home care, and supported living.
Professional Boundaries in Care
Build confident, evidence-informed practice in professional boundaries in care, with practical decision-making, recording, communication, and escalation guidance.
Effective Delegation and Accountability
Delegate more safely, clarify ownership, and follow through on actions in busy care environments.
Learning Disability Awareness
Promote more respectful, accessible, and safer support for people with learning disabilities across care services.
EYFS Safeguarding and Welfare
Translate EYFS safeguarding and welfare expectations into stronger daily practice for nurseries and childminders.
Managing Safeguarding Concerns
Build confident, evidence-informed practice in managing safeguarding concerns, with practical decision-making, recording, communication, and escalation guidance.
Supervision Skills for Care Teams
Lead more useful supervision conversations that balance wellbeing, accountability, reflective practice, and compliance.
Medication Awareness
Understand safe handling, recording, and escalation around medicines in adult social care and nursing-led environments.
Challenging Behaviour Awareness
Understand behaviour as communication and respond more safely in care homes, supported living, and community support.
Life Story Work
Build confident, evidence-informed practice in life story work, with practical decision-making, recording, communication, and escalation guidance.
Paediatric First Aid Awareness
Strengthen first response priorities, escalation judgement, and incident recording for babies and young children.
Safer Recruitment in Children's Services
Strengthen recruitment checks, safeguarding culture, and interview judgement when appointing people into children's services.
Incident Reporting and Duty of Candour
Report incidents more clearly, evidence follow-up, and understand candour expectations after harm or near misses.
Tissue Viability and Wound Care
Support better wound observation, dressing routines, skin protection, and timely escalation for clinical review.
Behaviour Support in Residential Childcare
Use behaviour support plans, de-escalation, and restorative follow-up more confidently in children's homes.
Equality, Diversity and Inclusion
Create more respectful, inclusive care and reduce discriminatory risk in adult care and support services.
Risk Assessment and Care Planning
Build stronger risk assessments, person-centred care plans, and live reviews that reflect changing needs.
Online Safety and Social Media Risks
Understand online harm indicators, safer digital boundaries, and how to record and escalate online safeguarding concerns.
Catheter Care Awareness
Cover safer catheter care, infection prevention, observation, and escalation in community and residential care.
Health and Safety Awareness
Understand hazard spotting, safer systems of work, and personal responsibility across regulated care services.
Trauma-Informed Practice for Children
Build calmer, safer, and more reflective responses to trauma behaviours in children's services and family settings.
Lone Working Safety
Strengthen lone working judgement, check-in routines, dynamic risk reviews, and personal safety planning.
Sepsis Awareness
Recognise deterioration earlier, understand red flags, and respond promptly to possible sepsis in care settings.
Dementia Awareness
Build compassionate dementia care skills with person-centred communication, behavioural insight, and calmer support routines.
Food Safety and Hygiene
Cover practical food hygiene routines, allergen awareness, storage, and safer meal service for care teams.
Child Exploitation Awareness
Spot warning signs of exploitation earlier and respond with stronger recording, disruption, and safeguarding action.
Basic Life Support and CPR
Refresh emergency response priorities, CPR sequencing, and safer escalation during life-threatening incidents.
Infection Control in Domiciliary Care
Apply infection control routines more consistently in home care visits, lone working, and community-based support.
Record Keeping and Documentation
Write clearer care notes, incident records, and professional updates that stand up to scrutiny and support safer care.
Diabetes Awareness in Care
Understand diabetes-related risks, everyday observations, and when to escalate changes in adult care services.
Continence Care Awareness
Improve dignity, comfort, and safer continence support with clearer observation and escalation routines.
Safeguarding Children Awareness
Identify child safeguarding concerns, record accurately, and escalate using the right pathway in children's homes and residential childcare.
Epilepsy Awareness
Recognise seizure types, respond safely, and record post-incident information more effectively in care settings.
Fire Safety Awareness
Build confidence in prevention, evacuation, reporting, and safer response during fire incidents in care environments.
Falls Prevention and Management
Recognise fall risks earlier, support safer mobility, and respond correctly after an incident or near miss.
Audit Readiness and Evidence
Prepare services for audits, spot evidence gaps earlier, and turn findings into clear improvement actions that stand up to scrutiny.
Autism Awareness
Support autistic people with clearer communication, sensory awareness, and more consistent care routines.
Communication in Care
Improve day-to-day communication, active listening, handovers, and record-linked conversations in care settings.
Nutrition and Hydration in Care
Recognise nutritional risk, promote hydration, and respond earlier to eating and drinking concerns.
Person-Centred Care
Strengthen person-centred support planning, choice, dignity, and outcome-focused care for adult services.
End of Life Care Awareness
Support compassionate, dignified end of life care with clearer communication, comfort planning, and family liaison.
Mental Capacity Act and Deprivation of Liberty Safeguards
Apply capacity, consent, best-interest decisions, and DoLS considerations more confidently in adult care.
Safer Weaning, Mealtimes & Choking Prevention in Early Years
A practical course for early years staff on managing the weaning stage safely, running calm and well-supervised mealtimes, and recognising and responding to choking with confidence.
Anaphylaxis & Severe Allergic Reaction Awareness
A focused, ninety-minute course that helps care staff recognise anaphylaxis early, respond confidently within minutes, and understand the legal and organisational framework behind adrenaline use.
Safer Sleep for Babies & Young Children
A practical, evidence-led course for childminders, nursery staff, and early years leads that turns Lullaby Trust guidance and EYFS expectations into confident, everyday safer sleep practice.
ADHD & Neurodiversity in Children and Young People
A practical course for children's residential and family support staff that reframes ADHD as a difference in how a brain regulates attention and activity, and turns NICE and SEND guidance into confident, everyday support that stops dysregulation being mistaken for defiance.
Parkinson's Disease Awareness
An advanced course for care staff supporting people living with Parkinson's disease, covering the condition itself, the legal and regulatory expectations around it, and the practical skills needed to manage fluctuation, risk, and dignity in daily care.
Domestic Abuse Awareness
A practical course for care and family support staff on recognising domestic abuse in all its forms, having safe conversations, and recording and escalating concerns correctly under UK safeguarding law.
Online Safety, Sextortion, AI & Digital Safeguarding for Children and Young People
An advanced course for children's services staff covering online risk, sextortion, AI-generated image abuse, and the correct professional response to protect children and young people in a fast-changing digital landscape.
Pressure Ulcer Prevention
An in-depth, advanced course that equips senior carers and nursing associates to prevent, recognise, grade, and escalate pressure damage confidently, using the SSKIN care bundle and NICE guideline NG179.
Stroke Awareness & Rehabilitation Support
An advanced course for care staff supporting people through stroke recovery, covering fast recognition, the multidisciplinary rehabilitation pathway, the complications that catch staff out, and the everyday support that helps recovery stick.
Cuckooing, Exploitation & Safeguarding in Supported Housing
An advanced course for supported housing and tenancy staff covering how cuckooing takes hold in vulnerable tenants' homes, the legal powers available to respond, and how to recognise and escalate exploitation before it becomes entrenched.
COPD & Respiratory Care Awareness
An advanced two-hour course that helps care staff recognise how COPD affects daily life, support safe inhaler and oxygen routines, and respond confidently when a person's breathing gets worse.
Contextual Safeguarding: County Lines, CCE & Gang Exploitation
A two-hour advanced course that equips children's home and residential childcare staff to recognise contextual safeguarding risk, identify county lines and criminal exploitation indicators, and respond with a protection-first, multi-agency approach.
Oral Care & Mouth Care in Care Settings
A practical course on delivering safe, dignified daily mouth care, spotting the early signs of oral health problems, and supporting people who find mouth care difficult to tolerate.
Child Sexual Exploitation, Grooming & Trafficking
An advanced course for children's residential and safeguarding teams that builds confident recognition of grooming, exploitation, and trafficking, and a protective, non-judgemental professional response.
Registered Manager Mastery
Develop the knowledge, judgement and practical management skills required to confidently lead a CQC-regulated adult social care service. Registered Manager Mastery is ProCare Hub’s comprehensive advanced leadership programme for Registered Managers, Deputy Managers, aspiring Registered Managers, Nominated Individuals and care-service leaders. Through regulatory learning, realistic management scenarios, practical drills, quizzes and a final CQC readiness challenge, learners develop the skills to manage safeguarding, governance, staffing, medicines, complaints, incidents, Mental Capacity, quality assurance, statutory notifications and continuous improvement. The programme focuses not only on knowing the regulations, but on being able to demonstrate compliance, make defensible management decisions and evidence that a service is safe, effective, caring, responsive and well-led.
Supported Living: Tenancy Rights, Choice & Housing/Care Boundaries
Understand the legal line between a supported living tenant's housing rights and the support a care team provides, and learn to recognise, and avoid, the everyday practices that blur it.
Infection Outbreak Management for Care Managers
A two-hour advanced course for registered and deputy managers on recognising, containing, and leading a care service through an infection outbreak, from the first suspicious symptom to the post-outbreak review.
Safeguarding Children in Residential Care
A children's residential care edition of core safeguarding training, grounding every principle in the realities of residential practice: recognising abuse and neglect, responding to disclosures, professional curiosity, exploitation, missing episodes, online risk, allegations, and accurate recording and escalation.
Agency Staff Essentials for Children's Residential Homes
A core essentials course for agency and temporary residential support workers, covering the role, safeguarding responsibilities, professional boundaries, and the practical procedures needed to work safely and confidently across different children's homes. This course is general preparation and does not replace the home-specific induction every home must still provide.
Children's Rights, Voice, Advocacy & Complaints in Residential Care
A practice-focused course for all residential childcare staff that builds confidence in upholding children's rights, listening to their views, supporting meaningful participation, and helping children access advocacy and the complaints process safely and without fear of repercussion.
Substance Misuse Awareness in Children & Young People
A specialist, residential-care-focused course that builds confident recognition of substance misuse indicators in children and young people, and a safeguarding-first, non-punitive professional response, grounded in the realities of shared living settings.
Effective Keyworking & Direct Work with Children in Residential Care
A specialist course that equips residential childcare workers, keyworkers, and seniors to plan and deliver purposeful keyworking and direct work, turning everyday interactions into meaningful, evidenced progress for the children they support.
Self-Harm & Ligature Risk Awareness in Children's Residential Care
An advanced specialist course for residential staff that builds confident, non-graphic understanding of self-harm and ligature risk, so that concerns are recognised early, environments are managed safely, and children receive a calm, protective, and dignified response.
Attachment Awareness in Children & Young People
A specialist course that builds a clear, practical understanding of attachment theory and its relevance to residential childcare, so that staff can respond to relational behaviour with insight and consistency rather than labels or assumptions.
Child-on-Child Abuse, Bullying & Peer Safeguarding
A specialist course for residential childcare, education and youth-service staff that builds confident recognition of bullying, harassment, and harmful behaviour between children, and a balanced, needs-led response that protects and supports every child involved.
PACE Awareness – Part 1
An awareness-level introduction to PACE (Playfulness, Acceptance, Curiosity and Empathy) for anyone supporting children who have experienced relational trauma. This course is PACE-informed, awareness-level learning; it is not, and does not claim to be, formal DDP (Dyadic Developmental Psychotherapy) practitioner training or DDPI certification.
Searching Children, Bedrooms & Belongings in Residential Childcare
A specialist course for residential childcare staff on when a search may become necessary, how to protect a child's rights, dignity, and privacy throughout, and how to make proportionate, well-recorded decisions that keep everyone safe.
PACE-Informed Practice – Part 2
A follow-on course applying PACE (Playfulness, Acceptance, Curiosity and Empathy) to real, everyday challenges: anger, shame, rejection, transitions, neurodiversity, and the emotional impact of the work on staff. Learners should complete PACE Awareness Part 1 before starting this course. This is PACE-informed, application-level learning; it is not, and does not claim to be, formal DDP (Dyadic Developmental Psychotherapy) practitioner training or DDPI certification.
Restorative Practice & Relationship Repair in Residential Childcare
A specialist course that builds practical restorative practice skills for residential childcare staff, focused on repairing relationships and understanding impact after conflict or incidents, rather than relying on punishment alone.
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