Accessibility Statement
FindCarers is committed to making our website accessible to as many people as possible, regardless of disability or assistive technology.
Our Commitment
We want everyone who visits FindCarers to feel welcome and be able to use the site with confidence. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced in the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.
What We Have Done
We have worked to ensure that our pages use clear heading structures, sufficient colour contrast, descriptive link text, and keyboard-navigable components. Images include descriptive alt text, and form fields are properly labelled for screen reader compatibility.
Known Limitations
We are aware that some areas of the site may not yet fully meet accessibility standards. These include certain interactive maps, some third-party embedded content, and legacy PDF documents. We are actively working to address these areas.
Mobile and Assistive Technology
FindCarers is designed to be responsive across all screen sizes and is compatible with modern screen readers including NVDA, JAWS, VoiceOver (iOS and macOS), and TalkBack (Android). We support browser zoom up to 200% without loss of content or functionality.
Language and Reading
The website is written in plain English and uses clear, concise language to describe care services and features. We aim to keep reading levels accessible to a wide audience.
Feedback and Contact
If you experience any accessibility barriers on FindCarers, or if you need information in an alternative format (such as large print or plain text), please contact us. We aim to respond to accessibility requests within 5 working days.
Technical Standards
Need help or have accessibility feedback?
We welcome feedback on how to improve accessibility. Contact our team and we will do our best to accommodate your needs.
This statement was last reviewed on 28 July 2026. We review our accessibility statement annually.