Tell us if something does not look right
Use this page to report concerns about inaccurate listings, misleading information, unsafe content, suspicious activity, safeguarding matters, inappropriate reviews, scam activity or misuse of the Find Carers platform.
If there is immediate danger, call 999. If the concern relates to adult or child safeguarding, contact the relevant local authority safeguarding team or appropriate regulator.
When to use this page
Use this page when the concern relates to Find Carers content, a profile, a provider listing, a care request, messaging, advertising or platform behaviour.
What we may do
Submitting a report does not guarantee a particular outcome, but all genuine concerns will be treated seriously.
What to include in your report
- Name of provider or user
- Page URL if available
- Clear description of the concern
- Dates of the incident
- Screenshots where relevant
- Your contact details (optional)
Monday to Friday, 9am–5pm excluding bank holidays. We aim to respond within 2 working days.
Report your concern as soon as possible
All genuine concerns will be reviewed and taken seriously.