Effective Date: 24 June 2025
Brandso Ltd (Company No. 15970239), together with its affiliated trading entities
Find Carers (find-carers.co.uk), PolicyBase, CareBridge Academy, and Brandso Studios (collectively, the “Brandso Group,” “we,” “us,” or “our”), use cookies and similar tracking technologies on our websites and platforms to enhance user experience, analyse usage, and deliver personalized content.
This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They store information such as preferences, login status, and analytics data. Cookies help websites remember your actions and settings (e.g., language preferences) over time.
2. Types of Cookies We Use
Cookie Type | Purpose | Persistence |
Strictly Necessary | Enable core functionality (login, account security, payment). | Session (expires on session end) |
Performance & Analytics | Collect anonymous usage data (page visits, errors) to improve our sites and services (e.g., Google Analytics cookies). | Persistent (6–24 months) |
Functional | Remember preferences (language, region) and provide enhanced features. | Persistent (6–12 months) |
Advertising & Marketing | Deliver relevant ads, measure campaign effectiveness, and track conversions (e.g., Google Ads, Facebook Pixel). | Persistent (up to 2 years) |
Third-Party | Served by third-party partners (e.g., cookie consent tool, video embeds). | Varies by provider |
3. How We Use Cookies
- Authentication & Security: Keeping you logged in securely across pages and sessions.
- Preferences & Settings: Remembering your language, location, and accessibility settings.
- Analytics & Site Improvement: Gauging which pages are most popular, monitoring performance, and diagnosing errors.
- Personalization & Marketing: Displaying relevant content, offers, and advertisements tailored to your interests.
- Third-Party Integrations: Supporting embedded videos, social media sharing, and interactive widgets.
4. Cookie Consent
Upon your first visit, we display a cookie banner that:
- Informs you about our use of cookies.
- Allows you to accept all cookies or choose specific categories.
- Provides a link to this Cookie Policy for detailed information.
You can change or withdraw consent at any time via our cookie settings link (usually found in the footer of our websites).
5. Managing Cookies
Most browsers allow you to block or delete cookies. Below are quick links to manage cookies in popular browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari (macOS): Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Please note that blocking certain cookies may impact the functionality of our websites and your user experience.
6. Third-Party Cookies
We use third-party services that may set cookies on your device, including:
- Google Analytics & Google Ads (analytics, performance, remarketing)
- Facebook Pixel (ad tracking & conversion measurement)
- Integrated Service Tools (e.g., live chat, video embeds)
These third parties have their own cookie policies. We recommend reviewing their respective policies for more details on managing these cookies.
7. Children's Privacy
Our websites and services are intended for users aged 18 and over. We do not knowingly place cookies on the devices of children under 16 without parental consent.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in law, technology, or our services. We will post the revised policy on this page and update the “Effective Date.” Continued use of our websites after any changes indicates acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about our use of cookies, please contact:
Data Protection & Privacy Officer Brandso Ltd (Company No. 15970239) 6 Orion Drive, Nottingham, NG8 4EJ Email: privacy@brandso.co.uk Phone: 0333 335 5919
Thank you for trusting the Brandso Group. We are committed to protecting your privacy while providing a seamless online experience.