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    Compliance & Insurance

    Ensuring Trust, Safety, and Peace of Mind

    At Find Carers, we understand that choosing a care provider is a deeply personal and critical decision. That’s why we partner with PolicyBase—the UK’s leading compliance and insurance specialist—to guarantee every caregiver on our platform meets rigorous legal, regulatory, and professional standards.

    Why Compliance & Insurance Matter

    • Safeguarding Vulnerable Individuals: Robust identity checks and continuous DBS monitoring prevent unvetted individuals from providing care.
    • Legal & Regulatory Requirements: Adherence to the Care Act 2014 and Safeguarding Vulnerable Groups Act 2006 is mandatory; non-compliance has serious consequences.
    • Financial Protection: Professional indemnity and public liability insurance protect both carers and clients from unforeseen incidents or claims.

    Full ID & Right-to-Work Verification

    • Digital ID Checks with Yoti:
      We use Yoti, a government-approved identity verification service, to confirm passports, driving licences, and proof of address—safely and securely online.

    Enhanced DBS Certificates

    DBS Update Service Integration:

      • Every carer must hold an Enhanced Disclosure & Barring Service (DBS) certificate.
      • Carers register with the DBS Update Service, allowing PolicyBase to monitor any new disclosures in real time.
      • Automated alerts notify carers and our team of renewal deadlines and status changes.

    Professional Indemnity & Public Liability Insurance

    Tailored Insurance Packages:
    Through PolicyBase, carers receive bespoke insurance coverage, including:

      • Professional Indemnity (up to £2 million)
      • Public Liability (up to £5 million)
      • Optional Employers’ Liability for agency-registered carers.

    Ongoing Audit & Renewal Management

    • Scheduled & Random Audits:
      PolicyBase conducts periodic document audits to verify active DBS certificates and insurance policies.
    • Compliance Dashboard:
      Clients can view up-to-date compliance status on each carer’s profile via a secure, transparent dashboard.

     

    Step-by-Step Compliance Process

    1. Sign Up: Create your profile and choose your plan (all tiers include free compliance checks).
    2. Submit Documents: Upload ID, DBS certificate reference, and insurance details through our secure platform.
    3. Automated Verification: PolicyBase validates documents, issues the green Verified Provider badge, and sets up continuous monitoring.
    4. Renewal Reminders: Receive advance notifications 30 days before any expiry to avoid lapses.
    5. Ongoing Support: Our compliance team is on hand for guidance, appeals, or bespoke audits anytime.

    SEO-Friendly FAQs

    An Enhanced DBS check includes spent and unspent convictions and lists individuals barred from working with vulnerable groups. This is the highest level of criminal record check in the UK.

    We use Yoti for fast, secure digital right-to-work checks. Simply scan your ID document and complete a selfie verification—no manual paperwork required.

    Professional indemnity and public liability insurance protect you against claims of negligence, errors, or accidental damage while providing care. It’s also a legal requirement for many professional roles.

    Each verified carer’s profile features a Verified Provider badge. Clicking the badge reveals compliance details—DBS date, insurance expiry, and audit history—powered by PolicyBase.

    Learn More & Get Compliant Today

    Visit our dedicated partner, PolicyBase, for full compliance and insurance solutions:
    🔗 PolicyBase Compliance & Insurance